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20 results for “workspace locked app”
What to check when an app card is locked
A locked app card means the app isn't part of your current plan — here's how to read the access tier, use the Upgrade button, and decide what to do next.
Find and open your apps in My Apps
How to use the My Apps page to browse the full catalog, read each app card, and open — or unlock — any app in the suite.
How to get help and contact support
Every way to get unstuck — self-serve help hubs, in-app support tickets, and how to write a request that gets resolved fast.
How workspace context works
Understand the idea that quietly powers the whole workspace — the active organization scopes everything you see, so the same login can show completely different data.
Frequently asked questions
Straight answers to the questions almost every new StretchSuite customer asks, spanning accounts, apps, billing, data, and getting help.
Understand app launch states in My Apps
Decode the status pills and access badges on My Apps cards — Entitled vs Locked, Live, Assigned, Planned, Coming soon, and Placeholder — so you know exactly what will happen when you open an app.
Troubleshooting your workspace
Fixes for the handful of things that commonly trip people up in the workspace — sign-in loops, blank screens, missing apps or data, locked cards, and slow loads.
Manage billing, invoices, and payment methods
Where to find the Billing app, how to change your plan or buy apps, and how to update payment methods, download invoices, and cancel.
Switch between workspaces and organizations
How to move between multiple organizations you belong to, when you'll be asked to choose one, and how to make sure you're always working in the right place.
Key terms every new customer should know
A short glossary of the platform-level words — workspace, organization, entitlement, tenancy, membership, and more — that appear throughout the help center.
How StretchSuite protects your account and workspace
Understand org-scoped sessions, route-level auditing, password rules, and the security practices that keep your workspace data separated and safe.
Your first workspace session checklist
A concise, do-this-now checklist to complete in your first sign-in so the platform is set up correctly before you go deep.
How plans, entitlements, and app access work
How memberships, per-app purchases, and bundles translate into which apps unlock in your workspace, and how that access is enforced.
Getting started with StretchSuite
A plain-language introduction to what StretchSuite is, how the pieces fit together, and the fastest path from signing up to doing real work.
Understand plans, bundles, and pricing
Learn how StretchSuite membership tiers, app bundles, and usage meters work together so you can choose the right plan for your organization.
Control per-app access for members
Grant or revoke access to individual apps for each member, understand why admins and owners always have full access, and give people exactly the apps they need.
Sign in and navigate your workspace
How to sign in, find your way around the dashboard, the My Apps launcher, and the category navigation, and where your account and sign-out controls live.
Manage your subscription and invoices
Upgrade or change your plan through checkout, use the customer portal to manage the subscription, and find and download your invoices.
Understand app entitlements and locked apps
See why some apps show Entitled and others show Locked in My Apps, how plan tiers gate apps, and how organization entitlement combines with member access.
Accounts & Access
Everything about StretchSuite accounts, sign-in and security, organizations and roles, per-app access, entitlements, and billing — how admins govern who can see and do what.