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StretchLearn
StretchLearn is the learning management system inside StretchSuite for building courses, running quizzes, tracking learner progress, and issuing verifiable completion certificates.
What is StretchLearn?
A plain-language overview of StretchLearn — what it does, who it's for, how it fits the StretchSuite platform, and the key terms you'll see everywhere.
Getting Started
Understand StretchLearn, learn the core concepts, and publish your first course.
Getting Started with StretchLearn
What StretchLearn is, the concepts behind courses and catalogs, a tour of the working views, and the first steps to publish your first course.
Enroll, learn, and complete your first StretchLearn course
A complete learner walkthrough — from browsing the catalog and previewing a course to enrolling, working through lessons, passing the quiz, and earning your certificate.
Structuring courses: modules and lessons
Organize a course into modules and lessons, choose lesson types, set estimated runtimes, and order everything so the curriculum reads as a clear path.
Take a course quiz
How to take a StretchLearn quiz — understanding the passing score, time limit, and attempt rules, answering questions, reading your results, and retaking if allowed.
Building quizzes and assessments
Create quizzes scoped to a course, module, or lesson — with multiple-choice questions, correct answers and feedback, point values, passing scores, attempt limits, time limits, and shuffling.
Access the StretchLearn student portal
Sign in to your learner home, find your enrolled courses, resume where you left off, browse the catalog for more, and get to your certificates.
StretchAnalytics
The StretchSuite analytics app that turns live activity from across your workspace into KPIs, dashboards, funnels, retention cohorts, saved reports, and scheduled exports.
Handling a Ticket End to End
A complete playbook for taking a single ticket from intake through triage, routing, resolution, and satisfaction — with the right status and SLA moves at each step.
Tracking KPIs and Metric Snapshots
How the KPI catalog works, what each metric measures, and how snapshots let you track a number's history.
StretchSupport
StretchSuite's help desk — a ticketing, queue-routing, SLA, and knowledge-base console for running customer and internal support in one place.
The Dashboard, Queues, and Knowledge Base
Read the support dashboard's metrics, understand how queues route work, and see how the knowledge base and support intake feed the console.