Overview
This guide walks a single campaign all the way through StretchSocial, touching every major feature in the order you'd actually use them. Follow it once with a real campaign and the app's workflow will click into place.
Step 1 — Prepare your channels
- Open Connections and confirm every network you'll target has a green status chip.
- If a channel is missing, click New connection, enter the platform key, a brand-prefixed label, and a handle.
- Note which networks are relevant to your content type — check Supported networks and capabilities if you're posting video (for example, avoid no-video networks).
Step 2 — Draft your posts
- Open Compose and click New post.
- Give it an internal Title and write the Body. If AI drafting is enabled, generate a per-network starting point from a short brief and edit for brand voice (see AI drafting and content assessment).
- Click the networks you want to target.
- Add the Campaign name (use a consistent scheme), a CTA, and a Destination URL.
- Watch the readiness chip climb toward green (70+) and confirm all four approval checks pass.
- Add Asset notes describing the creative so reviewers have context.
- Click Create post.
Step 3 — Assess (optional)
If the content-assessment engine is enabled, run an assessment with your caption, media count, targets, and intended hour. Use its quality score and publish-risk flags to tighten the caption or adjust hashtags before you ask for approval.
Step 4 — Route through approval
- Open Approvals. Your drafts appear as pending.
- Click Review to claim each, then Approve the ones that are ready.
- Reject (with confirmation) anything off-brand and revise it in Compose.
Step 5 — Schedule
- Open Calendar. Approved-but-undated posts sit under Needs schedule.
- Click Schedule and pick a date/time (remember: your local timezone).
- Use the seven-day chart to spread posts across days rather than stacking them.
- Need optimal-time suggestions? StretchBAS/StretchSEM can schedule posts in at recommended times — see Cross-app scheduling and integrations.
Step 6 — Monitor delivery
- Open Queue. Each targeted network is its own job; scan the Status and Error columns.
- Open Analytics after go-live to confirm posts moved to Published and to catch failed jobs per post.
- Keep an eye on Insights readiness as an ongoing quality bar.
Concrete example
Fall Launch, three networks:
- Connections
Acme LinkedIn,Acme Instagram,Acme Xare all green. - You draft three posts tagged
Acme — Fall Launch, each targeting all three networks, CTAShop now, destination the product page. Readiness reads100/100. - Assessment flags one caption as hashtag-heavy; you trim it.
- Your manager approves all three in Approvals.
- You schedule them for Mon/Wed/Fri 10:00 across the seven-day chart.
- The Queue shows nine jobs (three posts × three networks). One X job fails on a disconnected channel; you fix the connection and reschedule. Analytics confirms the rest published.
Tips
- Do the work in order — channels, drafts, assess, approve, schedule, monitor — and nothing gets missed.
- Tag every post with the same campaign so your reporting is clean.
- Build in approval time the day before scheduling.
- Remember governed publishing: scheduling locks the plan; live delivery is a separate, centrally controlled step.
Troubleshooting
- A post can't be scheduled. Confirm it's approved and has at least one target network.
- A job failed. Read the Queue error, fix the connection, and reschedule from Calendar.
- Analytics shows Unassigned posts. They lack a campaign tag — add one in Compose.
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