Skip to content

article

StretchPages FAQ and Troubleshooting

Quick answers to the most common questions about pages, the editor, publishing, domains, sharing, and access.

Frequently asked questions

What is StretchPages?

StretchPages is StretchSuite's visual website and landing-page builder. You design pages on a live drag-and-drop canvas and publish them to a StretchSuite URL or your own custom domain — no code required.

Do I need to know how to code?

No. Everything is visual — you drag in elements, edit text inline, and style with panels. If you do code, you can import existing designs and export finished pages to React, Next.js, Vue, Svelte, or Astro.

How do I create a page?

Open the Pages app, click New page, and choose a starter template or a blank canvas. The page opens in the editor, where you customize it. See Create a page from a template.

How do I publish?

Open the page and click Publish. Its status becomes Published and it goes live at a URL based on its slug (for example, /pages/your-slug). See Manage page settings and Publish pages and connect a custom domain.

Can I use my own domain?

Yes. In Domains, add your domain, add the DNS TXT record StretchPages gives you to verify ownership, then point your DNS at StretchPages. SSL is issued automatically once it's active. See Publish pages and connect a custom domain.

Is HTTPS/SSL included?

Yes — once your custom domain is verified and pointed correctly, SSL is issued automatically so your page is served securely.

Will my page look good on mobile?

Yes. Design at desktop, tablet, and mobile widths and add per-breakpoint overrides where needed. Overrides publish as media queries. See Responsive design and breakpoints.

How do I keep every page on-brand?

Use design globals for colors, fonts, and reusable classes; build site-parts for shared headers/footers; and save reusable blocks. Change a global once and everything using it updates. See Design globals and Reusable blocks and site-parts.

Can the AI build a page for me?

Yes. Describe the page and StretchGPT generates an editable draft; you can also generate a section, restyle a selected element by describing it, and repair imports. See Build pages with AI.

Can multiple people edit the same page?

Yes. Anyone with Pages access shares the library. When you're in a page together you see live presence (who's here and their cursors), and everyone's edits autosave. See Sharing and real-time collaboration.

Does StretchPages save my work automatically?

Yes — the editor autosaves as you work and keeps automatic revision snapshots you can restore. See Page revisions and version history.

Who can access StretchPages?

Owners and admins always have access. Other members get access when an owner or admin adds the Pages app to their allowed apps.

Can I export my page as code?

Yes — export any page as a downloadable project for React, Next.js, Vue, Svelte, or Astro. See Import designs and export to code.

Troubleshooting quick fixes

I can't open the Pages app or a page

You may not have access. Ask a workspace owner or admin to confirm you're an active member and that the Pages app is in your allowed apps.

My edit didn't save

Edits autosave. If you navigated away instantly, reopen the page and check the Revisions panel for the latest snapshot. Make a small edit to trigger a fresh save.

I can't publish

If a custom domain is attached to the page, verify domain ownership first — publishing is blocked until the domain's TXT record is verified. Otherwise, confirm you have edit access.

My custom domain won't verify

The TXT record likely hasn't propagated yet or doesn't match exactly. Re-check the record's name and value against what StretchPages shows, remove any extra spaces, wait for DNS to propagate, and click Verify again.

"Domain already attached to another workspace"

The domain is connected to a different StretchPages workspace. Remove it there first, then add it here — a domain can belong to only one workspace at a time.

My page looks wrong on mobile

Switch the canvas to mobile and add overrides: shrink large headlines and stack multi-column rows into one column. Overrides only affect the breakpoint you're viewing. See Responsive design and breakpoints.

A global color change didn't update an element

That element has a local (one-off) color. Select it and switch the color field back to the global color.

My import came in incomplete

Review the import report, refine on the canvas, and use the AI repair import action to fix parts that didn't convert cleanly. See Import designs and export to code.

A popup won't appear (or appears too often)

Check the trigger (a delay that's too long, a scroll point past the page, or a load trigger that fires every visit) and confirm any display conditions (device, date, login) are actually met. See Popups and display conditions.

I need to undo a big change

Use undo for the last few steps, or open the Revisions panel and restore an earlier snapshot for larger jumps.

Still stuck?

If a problem persists after these steps, contact StretchSuite support with the page name, what you were doing, and any message you saw. Include the domain name for domain issues, and the source format for import issues.

Was this helpful?

Help us improve this article

Use these controls to share whether this answer solved the issue. Feedback helps prioritize updates to StretchSuite Support.