Getting Started with StretchMeet

StretchMeet is the built-in video meeting app in StretchSuite. This guide walks you from opening the app for the first time to finishing your first real meeting, so you can start hosting calls in a few minutes.

Before you begin

You need:

• A StretchSuite workspace account with access to StretchMeet.
• A modern browser (Chrome, Edge, Firefox, or Safari) with camera and microphone permissions.
• A quiet spot and a stable internet connection for the best call quality.

StretchMeet runs on its own native media engine, so in most cases there is nothing to install — meetings open right in the browser.

Open StretchMeet

1. Sign in to your StretchSuite workspace.
2. Open the app launcher and select StretchMeet.
3. You'll land on the dashboard, which shows your upcoming and recent meetings, your connected providers, active sessions, and recent recordings.

Run your first meeting

1. From the dashboard, click New meeting (or Schedule).
2. Give the meeting a title, for example "Acme kickoff call." Add an optional description so attendees know the agenda.
3. Leave the provider set to StretchMeet to use the native engine. (You can connect an external provider later — see Choosing Between the Native Engine and External Providers.)
4. Set a start time and either an end time or a duration in minutes, and confirm the timezone. If you want to meet right now, you can skip scheduling and start immediately.
5. Under access, keep the defaults for your first run: a waiting room on, host approval lobby mode, and a passcode required. These keep the room private.
6. Click Create. Your meeting is created in the scheduled (or draft) state.
7. Open the meeting and click Start to take it live.
8. Allow your browser to use your camera and microphone when prompted, and you're in.

Invite people

1. From the live meeting or the meeting details page, copy the join link.
2. Share it with attendees by email, chat, or calendar invite. If the room requires a passcode, share that too (or send it separately for extra security).
3. As people arrive, admit them from the waiting room if host approval is on.

For a deeper look at roles and guest access, see Inviting Participants & Joining a Meeting.

Finish the meeting

1. When you're done, click End to close the meeting for everyone. The room moves to the ended state.
2. If you recorded, your recording will appear under Recordings on the dashboard once processing finishes.
3. If transcription or the AI summary was enabled, the transcript and recap become available as meeting artifacts shortly after.

A realistic example

Maria, a consultant, needs to run a discovery call with a new client at 2:00 PM. She opens StretchMeet, clicks New meeting, titles it "Discovery — Nguyen & Co," sets 2:00-2:45 PM in her timezone, and leaves the waiting room and passcode on. She copies the join link into her calendar invite and emails the passcode to the client. At 2:00 she clicks Start, admits the client from the waiting room, and turns on recording. After the call she ends the meeting, and by 2:50 the recording, transcript, and an AI summary with action items are waiting for her on the dashboard.

Tips

• Do a 30-second test. Start a meeting by yourself first to check your camera, mic, and lighting before an important call.
• Name meetings clearly. A descriptive title makes recordings and summaries easy to find later.
• Keep the defaults for external calls. Waiting room + host approval + passcode is a safe combination when guests are involved.
• Link it to a record. If the call is about a specific client or project, open it from that record (or add the link) so the recording and summary stay in context.

Troubleshooting

• The camera or mic won't turn on. Check your browser's site permissions and make sure no other app is holding the camera. Reload the meeting tab after granting access.
• You can't start the meeting. Only a host or co-host can start a meeting. Confirm your role, and that the room hasn't already been cancelled or ended.
• Attendees are stuck in the waiting room. With host approval on, someone with a host or co-host role must admit them. See Hosting a Live Meeting.

Once you've run a meeting or two, explore Understanding Your StretchMeet Dashboard to make sense of everything the app is tracking for you.