Getting Started with StretchForms

What StretchForms is

StretchForms is the StretchSuite tool for building intake forms and surveys, collecting responses, and routing them to the right team. It is the StretchSuite answer to Typeform, with one important difference: everything is scoped to your organization. Your forms and responses are private to your workspace and are served through a secure workspace gateway — not a shared public list — so no other organization can ever see or change your data.

Key concepts

Before you build, it helps to know the vocabulary you'll see across the app:

• Form — a named definition made up of fields (questions). Each form has a name, a form key, a form type, a status, and optional routing metadata.
• Form key — a URL-safe slug (for example client-intake) that identifies the form. It must be lowercase letters, numbers, hyphens, or underscores, and at least two characters. If you leave it blank, StretchForms generates one from the form name.
• Form type — a category slug (for example contact, quote, application) that connects a form to the responses it receives. Contact and quote types are recognized automatically and routed to Messaging.
• Field — a single question. StretchForms offers the standard palette: short text, long text, email, phone, number, date, dropdown/choice, and checkbox.
• Status — Draft, Active (Published), Paused, or Archived. Only active forms are meant for live intake.
• Response / submission — an org-scoped answer submitted to one of your forms. Responses appear in the Intelligence inbox.
• Routing — metadata that tags a form with a target app and team so responses land with the right owner.

Tour the dashboard

Open StretchForms from the StretchSuite app switcher. The dashboard opens on an overview that shows live counts for your workspace:

• Forms and Active forms — how many form definitions exist and how many are live.
• Submissions and New submissions — total responses and the ones you haven't triaged yet.
• Inbox — submissions waiting in the triage stage.
• Partial saves — respondents who started a multi-step form and can still resume.
• Webhooks needing attention — outbound deliveries that are queued, retrying, or failed.

Below the counts you'll see your form list (sorted by priority weight, then name) and the most recent submissions.

Build your first form

1. From the dashboard, click New form.
2. Enter a name — for example, Client Intake. StretchForms auto-generates a form key (client-intake); edit it if you want a cleaner slug.
3. Set the form type. Use something descriptive like application or intake. (If you type contact or quote, StretchForms will treat it as a messaging submission — see Collecting contact and quote requests.)
4. Add your fields. Click Add field, choose a type, give it a label, mark it required if needed, and add a placeholder or choice options. Repeat for each question.
5. Optionally set a priority weight (0–100, default 50). Higher-weight forms sort to the top of your registry and their routes are evaluated first.
6. Click Save. Your form is created as a Draft.

Publish and test

1. Open the form and change its status from Draft to Active (you may also see this labeled Published).
2. Submit a test response yourself.
3. Open the Intelligence inbox and confirm your test response appears with the fields you filled in.
4. If the form is a contact or quote form, check Messaging › Submissions — that's where those responses are routed.

Example

A design studio creates a Project Brief form (form type project-brief) with fields for name, email, budget (dropdown), timeline (date), and a long-text description. They set it Active, embed the link on their site, and every brief lands in the StretchForms inbox where a producer assigns it to a designer.

Tips

• Draft first, publish when ready. Nobody can submit to a form that isn't Active, so build in peace.
• Pick a clean form key early. It identifies the form everywhere; renaming later is possible but avoid churn.
• Use priority weight to organize a big registry — put your most important forms at the top.
• Test as a real respondent before you share a form, so you catch a missing required field or a confusing label.

FAQ

Do I need to configure a public website to collect responses? No. StretchForms is workspace-scoped and works entirely inside your StretchSuite workspace.

Can other organizations see my forms? No. Every read and write is hard-filtered to your organization by the workspace gateway.

What's the difference between a form type and a form key? The key uniquely identifies one form; the type is a category that links a form to its responses and drives automatic routing for contact/quote forms.