Understand what's live versus planned

Why this matters

StretchSuite is a large and actively growing platform. Some apps are fully built and in daily production use; others are announced and on the roadmap but not yet open. So you're never guessing, the workspace labels every app with a build state, and this article explains exactly what each label means and where to see it.

Being upfront about this is deliberate. We'd rather show you the full catalog with honest status labels than hide apps that aren't ready — that way you can plan around what's coming.

The build states

Every app card carries one of these states:

Live — The app is fully available. You can open it, put real data in, and rely on it. If your plan entitles you to it, it works today.
Coming soon — The app is on the roadmap and visible in the catalog, but not yet open for use. You can see what it will do; you can't launch it into a working session yet.
Planned — Similar to coming soon; the capability is intended and scaffolded but further out. A few workspace-management features (like advanced domain routing and white-label controls) sit here.

You'll see these as small pills on each app in the My Apps launcher and on each app's placeholder page.

Where to check the state

Sign in to your workspace.
Open My Apps from the navigation.
Look at the pill on each app card. Live apps launch straight into the app; coming-soon and planned apps open an overview page describing what the app will do.
For a single app, click into it — its page restates the current build state near the top.

A realistic example

Suppose you want to run your online store and your email newsletters from StretchSuite. You open My Apps and see StretchShop and StretchMail both marked Live — great, you can start today. You also notice a workspace feature marked Planned, such as advanced white-label branding. That tells you to build your store and campaigns now, and revisit the branding feature later rather than waiting on it. The labels let you sequence your rollout around reality.

What "live" does and doesn't promise

Live means usable, not frozen. Live apps keep gaining features. A live label is a floor ("this works today"), not a ceiling.
Live still depends on your plan. An app being live is separate from your organization being entitled to it. A live app you haven't purchased will show as locked with its required tier — that's a billing state, not a build state. See How plans and app access work.
Coming soon is not a purchase. You don't pay for apps that aren't open yet, and you won't be charged for a coming-soon app until it's live and you choose to add it.

Tips

Filter your planning by state. When deciding what to adopt first, only count Live apps as available today.
Treat coming-soon as a preview. Opening a coming-soon app's overview is a good way to decide whether to wait for it or use a live alternative in the meantime.
Re-check periodically. Apps move from coming-soon to live over time. If an app you wanted wasn't ready last month, check again.

Troubleshooting

An app shows "coming soon" but I expected it to be live. The catalog reflects the current rollout. If you were told an app is available and it isn't opening, contact support with the app name so we can confirm its status for your organization.

An app is live but I can't open it. That's almost always an entitlement (plan) issue, not a build-state issue. Check the app's access tier on its card and confirm your plan includes it; if it should be included, see How to get help and contact support.